National Unified Public Service Delivery CentreOffice of the Prime Minister · Somalia
HALMEEL official logo
Your journey

Five steps. One place.

Understand HALMEEL’s proposed service journey before you apply.

01

Visit

Come to a HALMEEL centre — or use online services.

02

Identify

Verify once with your NIRA national ID.

03

Request

One counter for services from many institutions.

04

Process

The responsible institution processes it; HALMEEL coordinates and tracks.

05

Receive & Rate

Get your result and give feedback.

Online services, identity verification and tracking integrations are part of the service model. Their operational availability will be confirmed; this website currently provides information.

Who processes your request?

The responsible ministry or agency retains its mandate and processes your request. HALMEEL brings services together and coordinates the citizen experience.

Your voice matters

The accountability model includes a Citizen Charter, complaints handling, satisfaction surveys, regular performance reviews and an independent evaluation in 2030.

Scroll to Top